With the Napoleon Fiberglow™ 18 Gas Log Set you can transform your tired wood fireplace into an efficient work of art. The Fiberglow™ 18 installs with ease, only needing your existing gas line. The Fiberglow™ 18’s hand painted logs are unique to every box and Napoleon’s exclusive fiber burner produces the highest and most realistic flames in the industry. The heat that the Fiberglow™ 18 produces warms the logs as well. They radiate the heat out into your space making you cozy and warm while enjoying an effortless fire. There is no remodelling required for the Fiberglow™ 18 Gas Log Set. It uses your existing wood burning fireplace space to vent.
The Phazer™ logs in your new Napoleon gas log set are warranted against defects for as long as you own the appliance. Electrical (110V) components and wearable parts are covered and Napoleon will provide replacement parts free of charge during the fi rst year of the limited warranty. This covers: blowers, gas valves, thermal switch, switches, wiring, remote controls, ignitor, gasketing, and pilot assembly.* * Construction of models vary. Warranty applies only to components included with your specifi c appliance
NAPOLEON warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is not necessary. Simply provide your proof of purchase along with the model and serial number to make a warranty claim. NAPOLEON reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim. Provided that the purchase was made through an authorized NAPOLEON dealer your appliance is subject to the following conditions and limitations: Warranty coverage begins on the date of original installation. This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives. Installation must be done in accordance with the installation instructions included with the product and all local and national building and fi re codes. This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect and parts installed from other manufacturers will nullify this warranty. This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by excessive heat, abrasive and chemical cleaners nor chipping on porcelain enamel parts, mechanical breakage of PHAZER™ logs and embers. In the fi rst year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions. After the fi rst year, with respect to this President’s Lifetime Limited Warranty, NAPOLEON may, at its discretion, fully discharge all obligations with respect to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s). NAPOLEON will not be responsible for installation, labour or any other expenses related to the reinstallation of a warranted part and such expenses are not covered by this warranty. Notwithstanding any provisions contained in the President’s Lifetime Limited Warranty, NAPOLEON’S responsibility under this warranty is defi ned as above and it shall not in any event extend to any incidental, consequential or indirect damages. This warranty defi nes the obligations and liability of NAPOLEON with respect to the NAPOLEON gas logs and any other warranties expressed or implied with respect to this product, its components or accessories are excluded. NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product. Any damages to the burner or logs or other components due to water, weather damage, long periods of dampness, condensation, damaging chemicals or cleaners will not be the responsibility of NAPOLEON. All parts replaced under the President’s Limited Lifetime Warranty Policy are subject to a single claim. During the fi rst 10 years NAPOLEON will replace or repair the defective parts covered by the lifetime warranty at our discretion free of charge. From 10 years to life, NAPOLEON will provide replacement parts at 50% of the current retail price. All parts replaced under the warranty will be covered for a period of 90 days from the date of their installation. The manufacturer may require that defective parts or products be returned or that digital pictures be provided to support the claim. Returned products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be defective, the manufacturer will repair or replace such defect. Before shipping your appliance or defective components, your dealer must obtain an authorization number. Any merchandise shipped without authorization will be refused and returned to sender. Shipping costs are not covered under this warranty. Additional service fees may apply if you are seeking warranty service from a dealer. Labour travel, diagnostic tests, shipping and other related charges are not covered by this warranty.
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