A renewable energy source, environmentally friendly, economical, convenient, these are just some of the reasons a Napoleon Eco Pellet Stove is the perfect solution to heat your home. The freestanding stove provides Zone Heating furnace performance and a reliable heating source. The Eco Pellet Stove gives you uncompromising pellet performance year after year with the comfort of knowing you have selected a product made with true craftsmanship and advanced technological innovations.
The following materials and workmanship in your new NAPOLEON Pellet Appliance are warranted against defects for as long as you own the appliance. This covers: the pellet hopper, outer shell, ceramic glass (thermal breakage only) and ash drawer.* The combustion chamber and heat exchanger are warranted against defects for a period of ? ve years. Electrical (110V) components and wearable parts are covered and NAPOLEON will provide replacement parts free of charge during the ? rst year of the limited warranty. This covers: blowers, thermal switches and burn pot.* Labour related to warranty repair is covered free of charge during the ? rst year. Repair work, however, requires the prior approval of an authorized company of? cial. Labour costs to the account of NAPOLEON are based on a predetermined rate schedule and any repair work must be done through an authorized NAPOLEON dealer. * Construction of models vary. Warranty applies only to components included with your speci? c appliance.
NAPOLEON warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is not necessary. Simply provide your proof of purchase along with the model and serial number to make a warranty claim. Provided that the purchase was made through an authorized NAPOLEON dealer your appliance is subject to the following conditions and limitations: Warranty coverage begins on the date of original installation. This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives. The Pellet Appliance must be installed by an authorized service technician or contractor. Installation must be done in accordance with the installation instructions included with the product and all local and national building and ? re codes. This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect. Operating the appliance on high for extended periods of time, is neglect. Parts installed from other manufacturers will nullify this warranty. This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by excessive heat, abrasive and chemical cleaners nor chipping on porcelain enamel parts, nor any venting components used in the installation of the appliance. In the ? rst year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions. After the ? rst year, with respect to the President’s Limited Lifetime Warranty, NAPOLEON may, at its discretion, fully discharge all obligations with respect to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective parts). After the ? rst year, NAPOLEON will not be responsible for installation, labour or any other costs or expenses related to the reinstallation of a warranted part, and such expenses are not covered by this warranty. Notwithstanding any provisions contained in the President’s Limited Lifetime Warranty, NAPOLEON’s responsibility under this warranty is de? ned as above and it shall not in any event extend to any incidental, consequential or indirect damages. This warranty de? nes the obligations and liability of NAPOLEON with respect to the NAPOLEON pellet appliance and any other warranties expressed or implied with respect to this product, its components or accessories are excluded. NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product. NAPOLEON will not be responsible for: over-? ring, downdrafts, spillage caused by environmental conditions such as rooftops, buildings, nearby trees, hills, mountains, inadequate vents or ventilation, excessive venting con? gurations, insuf? cient makeup air, or negative air pressures which may or may not be caused by mechanical systems such as exhaust blowers, furnaces, clothes dryers, etc. Any damages to appliance, combustion chamber, heat exchanger, brass trim or other component due to water, weather damage, long periods of dampness, condensation, damaging chemicals or cleaners will not be the responsibility of NAPOLEON. Regular cleaning of the ? ne ash generated during the operation of this appliance is a necessary part of maintaining your pellet appliance. Failure of any components, which is attributed to poor maintenance, is not warrantable and will not be covered by this policy. NAPOLEON reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim. All parts replaced under the President’s Limited Lifetime Warranty Policy are subject to a single claim. During the ? rst 10 years NAPOLEON will replace or repair the defective parts covered by the lifetime warranty at our discretion free of charge. From 10 years to life, NAPOLEON will provide replacement parts at 50% of the current retail price. All parts replaced under the warranty will be covered for a period of 90 days from the date of their installation. The manufacturer may require that defective parts or products be returned or that digital pictures be provided to support the claim. Returned products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be defective, the manufacturer will repair or replace such defect. Before shipping your appliance or defective components, your dealer must obtain an authorization number. Any merchandise shipped without authorization will be refused and returned to sender. Shipping costs are not covered under this warranty. Additional service fees may apply if you are seeking warranty service from a dealer. Warranty labour allowance is only for the replacement of the warranted part. Travel, diagnostic tests, shipping and other related charges are not covered by thi
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